Frequently Asked Questions

About Our All-Suites Hotel Near Walt Disney World
Here, you can quickly find answers to some of the most frequently asked questions about Comfort Suites Maingate East. Please feel free to call the hotel and our friendly staff will happily answer any additional questions you may have. Call us toll-free at (888) 784-8379 (U.S. and Canada) or contact us locally at (407) 397-7848.

What are check-in and check-out times?
Standard check-in is at 3 p.m., but if you arrive earlier and we have a clean room available, you’ll certainly get a key. We offer a convenient baggage storage area if your room is not available for early check-in. Checkout time is 11 a.m.
What is the schedule for the complimentary shuttle service?
Where can I access high-speed Internet?
Are smoking rooms available?
What's in the deluxe continental breakfast buffet?
Are pets allowed?
What's within walking distance?
Where can I pick up some groceries and basic necessities during my stay?
What are the pool hours?
What are the best transportation options from Orlando International Airport?
Can theme park tickets be purchased at the hotel?
Is there a restaurant on site?
What is the policy for shipping packages to the hotel?


Have more questions? Please contact us at for meeting information, for special events, or call (407) 397-7848 ext. 104 for additional questions.